{"id":2598,"date":"2025-09-17T12:07:23","date_gmt":"2025-09-17T11:07:23","guid":{"rendered":"https:\/\/www.castle-school.co.uk\/?page_id=2598"},"modified":"2026-04-02T10:42:46","modified_gmt":"2026-04-02T09:42:46","slug":"trust-transparency-at-castle-school","status":"publish","type":"page","link":"https:\/\/www.castle-school.co.uk\/pt\/trust-transparency-at-castle-school\/","title":{"rendered":"Trust &#038; Transparency at Castle School"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_row-no-padding\"><div class=\"container-stretch-row-content-no-spaces\"><div class=\"wpb_column vc_column_container vc_col-sm-12\" ><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div id=\"home-slider\" data-slick=\"{}\"><div class=\"slide-item\"><img decoding=\"async\" src=\"https:\/\/www.castle-school.co.uk\/wp-content\/uploads\/2025\/09\/banner_new.jpg\"><div class=\"slide-wrap \"  ><div class=\"slide-content align-left \"><div class=\"container\"><\/p>\n<h1>Trust &amp; Transparency at Castle School<\/h1>\n<p>See how our reviews, accreditations, and safeguarding practices ensure you\u2019re in good hands while studying in Brighton.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width\"><\/div><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"container-fluid\"><div class=\"row\"><div class=\"col-lg-5 img-side img-right\"><div class=\"img-holder\"><img decoding=\"async\" src=\"https:\/\/www.castle-school.co.uk\/wp-content\/uploads\/2025\/09\/20250709_1341562-scaled.jpg\" alt=\"\" class=\"bg-img\"><\/div><\/div><\/div><\/div><div class=\"container\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-md-6\" ><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"title text-left primary\"><h3 class=\"\">Review and Reputation<\/h3><\/div>\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p>We\u2019re proud to have a 4.8-star average from over 240 students on Google Reviews. This reflects real feedback from learners who\u2019ve studied here, lived in our accommodation options, and experienced Brighton with us.<\/p>\n<p data-start=\"798\" data-end=\"822\"><strong data-start=\"798\" data-end=\"820\">What students say:<\/strong><\/p>\n<blockquote data-start=\"823\" data-end=\"941\">\n<p data-start=\"825\" data-end=\"941\"><em data-start=\"825\" data-end=\"878\">\u201cGreat location, good teachers and very organized.\u201d<\/em> \u2014 Daniele Berta, Italy<\/p>\n<\/blockquote>\n<p data-start=\"943\" data-end=\"1067\">Testimonials like this aren\u2019t just quotes\u2014they show our consistency in delivering great teaching, support, and student care.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid parallax-section parallax-right\"><div class=\"row-parallax-bg\">\n  <div class=\"parallax-wrapper\">\n    <div class=\"parallax-bg\" style=\"background-image: url(https:\/\/www.castle-school.co.uk\/wp-content\/uploads\/2024\/05\/exam_preparation.jpg);\"><\/div>\n    <div class=\"parallax-overlay\"><div class=\"inner-parallax\"><\/div><\/div>\n  <\/div>\n  <\/div><div class=\"img-wrapper d-block d-lg-none\"><img decoding=\"async\" src=\"https:\/\/www.castle-school.co.uk\/wp-content\/uploads\/2024\/05\/exam_preparation.jpg\"><div class=\"wrapper-overlay\"><\/div><\/div><div class=\"container\"><div class=\"wpb_column vc_column_container vc_col-sm-12\" ><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-md-offset-6 vc_col-md-6\" ><div class=\"vc_column-inner \"><div class=\"wpb_wrapper my-auto\"><div class=\"title text-left primary\"><h3 class=\"h2\">Accreditations &amp; Trust Badges<\/h3><\/div>\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <ul data-start=\"1108\" data-end=\"1628\">\n<li data-start=\"1108\" data-end=\"1309\">\n<p data-start=\"1110\" data-end=\"1309\"><strong data-start=\"1110\" data-end=\"1143\">British Council Accreditation<\/strong> \u2014 We are a British Council-accredited English school in Brighton, ensuring high teaching standards and regulatory compliance. <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-&#091;-0.094rem&#093; animate-&#091;show_150ms_ease-in&#093;\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-&#091;9px&#093; font-medium text-token-text-secondary! bg-&#091;#F4F4F4&#093;! dark:bg-&#091;#303030&#093;! transition-colors duration-150 ease-in-out\" href=\"https:\/\/www.castle-school.co.uk\/\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between overflow-hidden\"><span class=\"max-w-&#091;15ch&#093; grow truncate overflow-hidden text-center\">Castle School Brighton<\/span><\/span><\/span><\/a><\/span><\/span><\/p>\n<\/li>\n<li data-start=\"1310\" data-end=\"1468\">\n<p data-start=\"1312\" data-end=\"1468\"><strong data-start=\"1312\" data-end=\"1337\">English UK Membership<\/strong> \u2014 We are proud members of English UK, which sets rigorous requirements for member schools.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1630\" data-end=\"1764\">These\u00a0 mean quality, professionalism, and legal compliance. We don\u2019t just show logos,\u00a0 we adhere to the obligations behind them.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"container-fluid\"><div class=\"row\"><div class=\"col-lg-5 img-side img-right\"><div class=\"img-holder\"><img decoding=\"async\" src=\"https:\/\/www.castle-school.co.uk\/wp-content\/uploads\/2025\/09\/20241220_130718-scaled.jpg\" alt=\"\" class=\"bg-img\"><\/div><\/div><\/div><\/div><div class=\"container\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-md-6\" ><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"title text-left primary\"><h3 class=\"\">Safeguarding, Safety &amp; Student Welfare<\/h3><\/div>\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p data-start=\"1814\" data-end=\"2072\"><strong data-start=\"1814\" data-end=\"1843\">Safe Learning Environment<\/strong><br data-start=\"1843\" data-end=\"1846\" \/>Your safety and wellbeing are central to everything we do. Our homestay providers are carefully selected, our premises meet health and safety standards, and we offer clear guidance and support from arrival through your stay.<\/p>\n<p data-start=\"2074\" data-end=\"2114\"><strong data-start=\"2074\" data-end=\"2112\">Support for International Students<\/strong><\/p>\n<ul data-start=\"2115\" data-end=\"2356\">\n<li data-start=\"2115\" data-end=\"2181\">\n<p data-start=\"2117\" data-end=\"2181\">We provide pre-arrival information so you know what to expect.<\/p>\n<\/li>\n<li data-start=\"2182\" data-end=\"2263\">\n<p data-start=\"2184\" data-end=\"2263\">Help with visas and acceptance letters.<\/p>\n<\/li>\n<li data-start=\"2264\" data-end=\"2356\">\n<p data-start=\"2266\" data-end=\"2356\">Local orientation in Brighton, including transport, living costs, and cultural adjustment.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2358\" data-end=\"2555\"><strong data-start=\"2358\" data-end=\"2379\">Student Insurance<\/strong><br data-start=\"2379\" data-end=\"2382\" \/>We offer information on student insurance so you understand what is and isn\u2019t covered. Knowing you are protected gives peace of mind<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid parallax-section parallax-right\"><div class=\"row-parallax-bg\">\n  <div class=\"parallax-wrapper\">\n    <div class=\"parallax-bg\" style=\"background-image: url(https:\/\/www.castle-school.co.uk\/wp-content\/uploads\/2025\/09\/20240412_143614-scaled.jpg);\"><\/div>\n    <div class=\"parallax-overlay\"><div class=\"inner-parallax\"><\/div><\/div>\n  <\/div>\n  <\/div><div class=\"img-wrapper d-block d-lg-none\"><img decoding=\"async\" src=\"https:\/\/www.castle-school.co.uk\/wp-content\/uploads\/2025\/09\/20240412_143614-scaled.jpg\"><div class=\"wrapper-overlay\"><\/div><\/div><div class=\"container\"><div class=\"wpb_column vc_column_container vc_col-sm-12\" ><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-md-offset-6 vc_col-md-6\" ><div class=\"vc_column-inner \"><div class=\"wpb_wrapper my-auto\"><div class=\"title text-left primary\"><h3 class=\"h2\">Transparency in Costs &amp; Policies<\/h3><\/div>\n  <div class=\"wpb_text_column wpb_content_element  \" >\n    <div class=\"wpb_wrapper\">\n      <p data-start=\"2599\" data-end=\"2877\"><strong data-start=\"2599\" data-end=\"2623\">Clear Pricing &amp; Fees<\/strong><br data-start=\"2623\" data-end=\"2626\" \/>We publish prices clearly for all courses. Any booking fees, payment methods, and schedules are documented in our Terms &amp; Conditions. If there are extras (e.g. materials), these are communicated before you enrol.<\/p>\n<p data-start=\"2879\" data-end=\"3161\"><strong data-start=\"2879\" data-end=\"2905\">Cancellation &amp; Refunds<\/strong><br data-start=\"2905\" data-end=\"2908\" \/>We have policies in place for cancellation and early departures. Full or partial refunds, where applicable, are handled according to published procedures. We encourage you to read our Terms &amp; Conditions carefully.<\/p>\n<h2 data-start=\"3168\" data-end=\"3187\">Why This Matters<\/h2>\n<p data-start=\"3189\" data-end=\"3486\">Transparency builds trust. When you see our genuine student reviews, recognized accreditations, clear policies, and strong welfare practices, you can make a confident choice. At Castle School, we believe you should choose your English school not just for what they say\u2014but for what they stand for.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid parallax-section parallax-light-overlay parallax-right\"><div class=\"row-parallax-bg\">\n  <div class=\"parallax-wrapper\">\n    <div class=\"parallax-bg\" style=\"background-image: url();\"><\/div>\n    <div class=\"parallax-overlay light-overlay\"><div class=\"inner-parallax\"><\/div><\/div>\n  <\/div>\n  <\/div><div class=\"img-wrapper d-block d-lg-none\"><img decoding=\"async\" src=\"\"><div class=\"wrapper-overlay\"><\/div><\/div><div class=\"container\"><div class=\"wpb_column vc_column_container vc_col-sm-12\" ><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"testimonials-slider\" data-slick=\"{}\"><div class=\"testimonial\"><div class=\"testimonial-content\"><img decoding=\"async\" src=\"https:\/\/www.castle-school.co.uk\/wp-content\/uploads\/2024\/06\/cert_7.jpg\" alt=\"Abdulrahman Alharbi\"><div class=\"testimonial-comment\"><h4 class=\"h3\">Thank you, Castle School, for improving my language skills... small class sizes, a wide range of activities ... and their collaboration with students.<\/h4><p class=\"testimonial-info\"><span class=\"testimonial-name\">Abdulrahman Alharbi<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid grey-bg pb-50\"><div class=\"container\"><div class=\"wpb_column vc_column_container vc_col-sm-12\" ><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"title text-left primary\"><h3 class=\"\">Send us a message<\/h3><\/div>\n  <div class=\"wpb_text_column wpb_content_element   mb-0\" >\n    <div class=\"wpb_wrapper\">\n      <div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_1_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_pro_form \" id=\"form_contact-form\" >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Contact Us<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"1\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_1\" id=\"frm_hide_fields_1\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"contact-form\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_1\" name=\"frm_submit_entry_1\" value=\"ad329a6fe3\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/pt\/wp-json\/wp\/v2\/pages\/2598\" \/><div id=\"frm_field_1_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container frm4 frm_first\">\r\n    <label for=\"field_qh4icy\" id=\"field_qh4icy_label\" class=\"frm_primary_label\">Name\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_qh4icy\" name=\"item_meta[1]\" value=\"\"  placeholder=\"Name\" data-reqmsg=\"Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Name is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_3_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container frm4\">\r\n    <label for=\"field_29yf4d\" id=\"field_29yf4d_label\" class=\"frm_primary_label\">Email\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_29yf4d\" name=\"item_meta[3]\" value=\"\"  placeholder=\"Email\" data-reqmsg=\"Email cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_6_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container frm4\">\r\n    <label for=\"field_cnf76\" id=\"field_cnf76_label\" class=\"frm_primary_label\">Nationality\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_cnf76\" name=\"item_meta[6]\" value=\"\"  placeholder=\"Nationality\" data-reqmsg=\"Nationality cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_5_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container frm_full\">\r\n    <label for=\"field_9jv0r1\" id=\"field_9jv0r1_label\" class=\"frm_primary_label\">How can we help?\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[5]\" id=\"field_9jv0r1\" rows=\"3\"  placeholder=\"How can we help?\" data-reqmsg=\"How can we help? 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This reflects real feedback from learners who\u2019ve studied here, lived in our accommodation options, and experienced [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2598","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trust &amp; Transparency at Castle School - Castle School Brighton<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.castle-school.co.uk\/pt\/trust-transparency-at-castle-school\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trust &amp; Transparency at Castle School - Castle School Brighton\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.castle-school.co.uk\/pt\/trust-transparency-at-castle-school\/\" \/>\n<meta property=\"og:site_name\" content=\"Castle School Brighton\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CastleSchoolofEnglish\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T09:42:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.castle-school.co.uk\\\/trust-transparency-at-castle-school\\\/\",\"url\":\"https:\\\/\\\/www.castle-school.co.uk\\\/trust-transparency-at-castle-school\\\/\",\"name\":\"Trust & Transparency at Castle School - Castle School Brighton\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.castle-school.co.uk\\\/#website\"},\"datePublished\":\"2025-09-17T11:07:23+00:00\",\"dateModified\":\"2026-04-02T09:42:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.castle-school.co.uk\\\/trust-transparency-at-castle-school\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.castle-school.co.uk\\\/trust-transparency-at-castle-school\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.castle-school.co.uk\\\/trust-transparency-at-castle-school\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.castle-school.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Trust &#038; 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