{"id":1877,"date":"2024-09-07T09:56:58","date_gmt":"2024-09-07T08:56:58","guid":{"rendered":"https:\/\/www.castle-school.co.uk\/?page_id=1877"},"modified":"2025-09-17T11:34:37","modified_gmt":"2025-09-17T10:34:37","slug":"procedura-di-reclamo","status":"publish","type":"page","link":"https:\/\/www.castle-school.co.uk\/it\/procedura-di-reclamo\/","title":{"rendered":"Procedura di reclamo"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_row-no-padding\"><div class=\"container-stretch-row-content-no-spaces\"><div class=\"wpb_column vc_column_container vc_col-sm-12\" ><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"home-slider\" data-slick=\"{}\"><div class=\"slide-item\"><img decoding=\"async\" src=\"https:\/\/www.castle-school.co.uk\/wp-content\/uploads\/2024\/08\/IMG-20240827-WA0007.jpg\"><div class=\"slide-wrap\"  ><div class=\"slide-content align-left\"><div class=\"container\"><\/p>\n<h1>Procedura di reclamo<\/h1>\n<p>Scoprite tutto quello che c'\u00e8 da sapere qui sotto.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width\"><\/div><section class=\"vc_row wpb_row vc_row-fluid\"><div class=\"container\"><div class=\"wpb_column vc_column_container vc_col-sm-12\" ><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n  <div class=\"wpb_text_column wpb_content_element\" >\n    <div class=\"wpb_wrapper\">\n      <p>Se qualcosa non va bene, vogliamo sentire il vostro parere per poterlo correggere al pi\u00f9 presto.<\/p>\n<p>Il modo pi\u00f9 semplice e veloce per farcelo sapere \u00e8 inviare un'e-mail a <a href=\"mailto:info@castle-school.co.uk\" target=\"_blank\" rel=\"noopener\">info@castle-school.co.uk<\/a><\/p>\n<p>Oppure chiamateci al numero <a href=\"tel:01273 748185\">01273 748185<\/a><\/p>\n<p>Se preferite, potete raggiungerci anche per posta, anche se naturalmente ci vorr\u00e0 un po' pi\u00f9 di tempo. Scriveteci a:<\/p>\n<p>Scuola di inglese del Castello<br \/>\n12 Strada Dyke<br \/>\nBrighton<br \/>\nBN1 3FE<\/p>\n<p>Una volta ricevuto il reclamo, il nostro team cercher\u00e0 di risolverlo entro 3 giorni lavorativi. Se ci\u00f2 non fosse possibile, il reclamo verr\u00e0 trasmesso al nostro team di risoluzione specializzato, che invier\u00e0 una risposta scritta entro 5 giorni lavorativi e si prefigge di inviare una risposta definitiva entro 4 settimane.<\/p>\n<p>La maggior parte dei nostri reclami viene risolta entro 4 settimane, ma in caso di modifiche a questa tempistica, vi aggiorneremo e invieremo una risposta definitiva entro e non oltre 8 settimane dal ricevimento del vostro reclamo.<\/p>\n\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"Complaints Procedure Find out all you need to know below. If something isn\u2019t quite right we want to hear from you so we can turn it around as soon as possible. The easiest and quickest way to let us know is by sending an email to info@castle-school.co.uk Or give us a call on 01273 748185 [...]","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1877","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints Procedure - Castle School Brighton<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.castle-school.co.uk\/it\/procedura-di-reclamo\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints Procedure - Castle School Brighton\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.castle-school.co.uk\/it\/procedura-di-reclamo\/\" \/>\n<meta property=\"og:site_name\" content=\"Castle School Brighton\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CastleSchoolofEnglish\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-17T10:34:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.castle-school.co.uk\\\/complaints-procedure\\\/\",\"url\":\"https:\\\/\\\/www.castle-school.co.uk\\\/complaints-procedure\\\/\",\"name\":\"Complaints Procedure - 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