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At Castle School we ask for feedback from you to help us check that you are happy, and to listen to your ideas for the continuous development of our services. One of the ways we get feedback is to ask you to complete short questionnaires.
The areas covered by the questions are:
We ask you about your course overall, your teacher, and if you find the course interesting and enjoyable. We ask if your lessons are useful, the right level for you, and if you are satisfied with the progress you are making in learning English. We also ask for your opinion of the coursebook.
We ask you about our reception/administration staff. We ask you if you think they are friendly and helpful.
If you are staying with one of our host families/homestays, we will ask you about them. We ask if they are a good family for you to practise your English with. We also ask if you are happy with the family’s friendliness, the food, your room, and the location of the house.
We ask you if you are happy with the classrooms, internet access, self-access materials and the food and drinks available.
We encourage any comments or suggestions that you may have, either positive or negative.
We look carefully at the results of the questionnaires and we respond to any positive feedback or problems that they may indicate. We take any necessary action and inform all staff of our results and action taken.
Of course we are always available if you would like to talk to us or discuss any aspects of your experience at Castle School.
Here at Castle School, staff can offer students help on: Welfare & Counselling, Passports & Visas, Insurance & Personal Security, Health & Safety, University Placement Advice and Airport Transfer.
We are situated a stone's throw from the main Brighton Shopping Centre of Churchill Square and a mere 10 minutes walk from the train station.
With both Home Stay and Self Catering accommodation on offer, you can find the right accommodation suitable for you. The average commuting time from nearby accommodation to school is just 15-30 mintues.
Castle School of English is a trading style of Castle School Ltd. Registered in the UK number 6405679. Registered Office Address: 12 Dyke Road, Brighton. BN1 3FE